Polityka wysyłki

Order Processing

All orders are processed within 1–3 business days after being placed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of increased demand, order processing times may be slightly extended. If there is a significant delay with your order, we will contact you using the email address provided at checkout.

Shipping Times

Estimated delivery times vary depending on your location and the availability of the products ordered.

Estimated Delivery Times

  • United States: 5–12 business days

  • Canada: 7–15 business days

  • United Kingdom: 5–12 business days

  • European Union: 5–12 business days

  • Australia & New Zealand: 7–15 business days

  • Rest of World: 7–20 business days

Please note that these delivery times are estimates and are not guaranteed.

Shipping Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Customs inspections

  • Carrier disruptions

  • Weather conditions

  • High shipping volumes

  • Public holidays

  • Events outside our control

Vlorison is not responsible for delays caused by shipping carriers, customs authorities, or other third parties.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided and the order cannot be delivered, additional shipping charges may apply for reshipment.

If you notice an error in your shipping information, please contact us immediately at info@vlorison.com.

Lost, Stolen, or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, we recommend:

  • Checking with household members or neighbors

  • Contacting the shipping carrier

  • Checking any secure delivery locations

If you still cannot locate your package, please contact us at info@vlorison.com and we will do our best to assist you.

Customs, Duties, and Taxes

Depending on your country, customs duties, taxes, or import fees may apply.

These charges are determined by local authorities and are the responsibility of the customer.

Vlorison is not responsible for delays caused by customs clearance procedures.

Multiple Shipments

Some orders may be shipped in separate packages depending on product availability, warehouse location, or carrier requirements.

If this occurs, you may receive multiple tracking numbers and deliveries.

Contact

If you have any questions regarding shipping, tracking, or delivery, please contact us at:

info@vlorison.com